Service Packages

10% discount on regular hourly rates

10% discount on regular hourly rates

Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines. 
Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.

10% discount on regular hourly rates

Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines. 
Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.

On-site Audit service includes a visual inspection of the respective Brückner line based on Brückner Servtec checklists. This on-site inspection is performed by 2 Brückner Servtec experts with electrical, mechanical or process focus within 2 consecutive days. On this basis, Brückner Servtec provides a final report, summarizing the results of the inspection and giving recommendations on optimization.

Production line KPIs at a glance on your mobile device

Brückner Servtec provides a backup once a year of 

• the IMC- (formally known as IPC-) server
• the remote-station, MMS/RDH/FPH server, admin guest computer, WinCC or PVSS server, subject to a respective visualization
• the PVSS or WinCC database, including saved default and customer parameters (trends are excluded)
• the MMS/RDH/FPH database (historic data is excluded)
• Customer configuration of network switches (such as HP, Hirschmann, Scalance…)
   

Brückner Servtec saves MMS/RDH/FPH data backups and makes those available to customer for 2 months on the server. Customer is responsible to save these backups every month on external storage. 

Production line KPIs at a glance on your mobile device

Save 25% on regular hourly rates

Save up to 15% on every call

Line IT infrastructure condition analysis and report