During past years, Brückner has offered customers a free-of charge hotline, which enabled access to a technician on duty around the clock. This help line was well accepted, but most of our customers asked us to expand this service to a more specialized remote support, accepting that such a higher effort could not be free of charge anymore.
Customers, who will sign up for this service, can benefit from:
Immediate availability of one or - if necessary more electrical engineers via phone
Unlimited professional attention to your electrical or software problem
Highest priority until your problem is solved
The total up-time of your line is crucial to stay profitable in today’s competitive market. A high up-time means avoiding any unforeseen interruptions of your production – and once it happened, to get back to normal operation as fast as possible.
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In September, Brückner Servtec in cooperation with the local platform company Brueckner Group China (BGC) marked a significant step by organizing the first-ever Roadshow event titled "Forging Ahead, Navigating Cycles” to Chinese customers.
Sustainability report paves the way for a successful future
The Brückner Group has published its latest sustainability report. The voluntary report provides a comprehensive overview of environmental, social and governance (ESG) activities in the 2023 fiscal year.
Brückner Servtec at NPE 2024: Focus on local service solutions and long-term partnership
Key topics of discussions included advanced line performance, sustainable BOPE film solutions and materials, and easier line management through digitalization